Before you arrive to island, read below for some important festival information. Have a question you don’t see an answer to? Please do not hesitate to reach out to us at

What is the NWF ticket refund policy?

All tickets to the Nantucket Wine & Food Festival are non-refundable but may be gifted. Our ticketing provider Squad UP does offer insurance that covers the ticket price in the event of a cancelation.

How can I find out when additional programming is added?

We will be adding programming through March. Please join our mailing list to receive festival updates and check back into our website regularly.

Is there an age limit?

All festival events are 21 and older. We love kids, but no children or infants (even in strollers or carriers) are allowed to attend any festival event for the safety of all parties.

How will I receive my tickets?

You will receive an E-ticket for each event that you purchase. All E-tickets have a barcode that will be scanned at the entrance to each event. You may print your ticket or present the barcode on your mobile device. Each ticket can only be scanned once. Please note that for Great Wines in Grand Houses, ticket holders will be emailed one week prior to the festival with the address of the dinner or tasting you are attending

I cannot find my tickets.

Tickets will be emailed via our ticketing partner, Squad Up. If you need your ticket confirmation resent, email

I am at the Festival. Where is NWF Registration?

The Nantucket Wine & Food Festival Registration and information desk is located at the White Elephant. To contact us before or after the festival, please email